How reliable is Edmonton's waste collection, and what happens when a pickup is missed?
· Said in 7 comments · 6 claims
Going ahead
The City's 311 service request data and missed-collection policy show how often pickups are reported missed and how long a return trip should take; the one skipped alley and the individual pickup times are anecdotes that will be dropped.
- How far the work has got
- Registered
- Whether it is worth checking
- Going ahead
- What a reader can see
- Not published yet
Route logs, missed-collection complaints, 311 records and WasteWise schedules cover reported failures, remedies and successful pickups.
People arguing in both directions raised this question, and every claim they made about it is checked, whichever way it points.
Where it came from
Taken from Edmonton Rant and Rave post on garbage service, 2026-09-10, read end to end. Every factual claim in it was extracted and merged, so this question is listed whatever became of it.
Facebook post · captured · 117 comments
The names below are pseudonyms, one to a commenter within this source.
The claims under it
Edmonton residents can report a missed waste collection to the City or 311.
Said in 2 comments
Call the city to pick up missed collection
Golden Marmot E.
we can phone 311 and still we wait for another week before our garbage is picked up
Hardy Elk A.
A missed garbage pickup can leave residents waiting another week even after they contact 311.
Said in 1 comment
we can phone 311 and still we wait for another week before our garbage is picked up
Hardy Elk A.
During one collection round, Edmonton crews collected green bins from part of an alley and skipped the rest.
Said in 1 comment
this week they only picked up the green bins from half of one side of the alley and completely skipped the other side.
Quiet Jackrabbit A.
At least one Edmonton resident's black bin is picked up before 8 a.m. every second Tuesday.
Said in 1 comment
My black bin is picked up before 8 a.m. every 2nd Tuesday.
Sunny Jackrabbit L.
Edmonton's WasteWise app shows residents which waste streams are collected each week.
Said in 1 comment
do you check the wastewise app to see which things are picked up each week?
Sunny Jackrabbit L.
One Edmonton resident reports that the City has never missed their black-bin collection.
Said in 1 comment
They've never missed, but I have.
Sunny Jackrabbit L.